Cancellation Policy:

Cancellation has to be sent to us by Fax /email.

Beside forfeiture of a minimum charge of Rs 1000 per person following are the cancellation charges

15 Days prior to departure    25% of tour cost

07 Days prior to departure    50% of tour cost 

03 Days prior to departure    75% of tour cost

02 Days/No show                 100% of tour cost

Above are the cancellation rules but we will put our best possible effort to minimize the cancellation charges.

Amendment:

Amendment will be treated as cancellation .Minor amendments will be chargable as per actual charged by suppliers plus communication charges of Rs 500.

Refund:

Refund will be paid to the source through which the guest is booked .Any refund will take at least 15 days to process & will be sent to you by only a/c payee Cheque.

Booking procedure:

1) Booking Request: All booking request for the above packages has to be sent to us only in writing by Email or Fax to our Mumbai Office at the following IDs: mail@prakruthiholidays.com / info@prakruthiholidays.com

2) Details Required For Confirmation: Please provide the following details along with your booking request:

a. Package Code and Category.

b. Clients Name.

c. Total No of Pax along with adult sharing the rooms and child without bed.

d. Age & gender of all guest

e. Date of Arrival and Departure.

3) Reference No: As soon as we receive a booking request a file no will be sent to you, please note the same for future correspondence.

4) Re-Confirmation: All bookings has to be reconfirmed with us minimum 07 days prior to the date off arrival along with confirm arrival details, failure in doing the same we will considered as cancellation .

5) Service Order Voucher: The client has to carry a "Exchange Service   Voucher" issued by the booking agent/operator and drawn on the name of "Prakruthi  Holidays, please send us the copy of the same at the time of reconfirmation